Herschel Return (2024)

FAQs

How to do a Herschel return? ›

Please reach out to us on Livechat or customerservice@herschel.com to initiate your return. Herschel Supply product that is purchased online (excluding promotional or sale items) can be returned within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs.

Your returns label includes a QR code which can be scanned and printed at the Post Office. Tracking your return: A returns tracking link will be emailed to you when you finalise your return.

We stand behind the quality of our bags, hardshell luggage and accessories with a Limited Lifetime Warranty — our guarantee that every Herschel Supply item is free of material and manufacturing defects.

The backbone of the Herschel marketing strategy is through their storytelling. Using both Instagram and their blog, they have created a modern lifestyle brand that tells a compelling and timeless story. After creating the hashtag #WellTravelled, Herschel asked their audience to create their own story.

When a customer brings an item to the store and asks for an exchange or refund, the sales staff will need to verify this request. They'll have to confirm that this product has been purchased from your store. The most common proof is a receipt. For some products, there are additional conditions.

Yes, Herschel Supply product that is purchased on our website or in one of Herschel retail stores can be returned or exchanged within 30 days of the original purchase date for a full refund excluding any applicable shipping costs.

Please note that our orders require 1 business day for processing which is not included in estimated delivery times. Express shipping is estimated to be 3 business days depending on which region you are shipping to.

Returns Tracking allows merchants to send tracking details and return status updates to shoppers who choose a box and ship return method. The tracking information is pulled through from the label generated for the return on the Return Status Page, whereas needing to manually enter their tracking number online.

Warranty claims must be accompanied by an acceptable proof of purchase (as determined in Herschel Supply's sole discretion) from an authorized Herschel Supply retailer. Purchases made from a counterfeit or unauthorized seller will not be considered.

Does Hershel do repairs on backpacks? ›

If you discover a material or manufacturing defect, we will, at our discretion and in accordance with local law and our warranty claims process (as updated from time to time), replace, repair, or offer reimbursem*nt for the item, when applicable.

A massive firefight breaks out, and Hershel attempts to crawl to safety, but the Governor finds him and finishes decapitating him ("Too Far Gone"). Rick's group eventually repels the Governor, and in the aftermath, Michonne finds Hershel's reanimated head and finishes him off remorsefully.

The Canadian accessories brand is known for its collection of timeless and highly durable backpacks, characterized by a distinctive white Herschel logo tag and red-and-white striped lining — both design features that have since inspired countless imitators.

Demographic: There are 3 categories of buyers target for Herschel backpacks and bags. Hipsters, outdoorsy people, Instagram generation, which all of these are under the main category of Millennials(ages from 15-30).

Herschel strives to make timeless designs that are made for adventure. One of their goals is to have almost all of their bags manufactured from recycled materials, which they aim to accomplish by 2024.

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.

Contact customer support if you received a faulty item to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process.